Terms of Use

Please read our Terms of Use thoroughly. These terms apply to the access and use of the Centre for Emotional Health (CEH) Online Program sites and you will need to read and agree to these terms prior to accessing or using the site. If you or your guardian do not agree with any of the terms you are not authorised to use the site. If this is the case, please contact your service contact who may be able to offer you alternative treatment options, or your GP.

Every time you access the treatment program (either via the website, over the phone or in person with a therapist) you are subject to these Terms of Use.

For further information about how your privacy is gathered, stored and protected please see our Privacy Statement.

The Centre for Emotional Health is a research, training and treatment centre operated by Macquarie University, Sydney, Australia. The online programs developed and delivered via the CEH are also under the direction of Macquarie University (the University).

You understand that in order to access the CEH Online Programs, you must have been assessed and approved for treatment via the online program by either the Centre for Emotional Health or one of our licensed service providers.

Our treatment programs are not considered appropriate if:

  • The service user is experiencing a crisis
  • The service user's personal safety is at risk
  • The service user requires medical treatment
  • Anxiety is not the service user's main concern

All service users undergo a therapist assessment before they are given access to the CEH Online Programs to determine if it is an appropriate treatment program for the individual. Answers given during this assessment may be recorded for evaluation purposes and for reference if the service user goes ahead with the program. The information will be stored in accordance with our Privacy Statement and the University's Privacy Management Plan.

You may withdraw from further participation at any time but we recommend contacting your service contact to discuss it before doing so.

You agree that neither the Centre for Emotional Health nor Macquarie University are liable for incorrect results provided during the initial assessment and subsequent treatment recommendations. You agree that neither the Centre for Emotional Health nor Macquarie University are liable for any loss or damage suffered by you due to your use of the CEH Online Programs.

You understand that your password must be kept confidential, and your user account should only be used by you. You agree to immediately inform the CEH Online Programs team of any unauthorised use of your user account or a breach of your password. You can contact us via the Contact form on this site or email to ceh.online.manager@mq.edu.au.

You understand that responsibility for maintaining the confidentiality of any information downloaded to your computer lies with you.

You explicitly agree not to forward or copy any advice provided to you by a therapist (including via email or phone) to other persons, unless agreed in advance with your therapist in writing.

The copyright in the content published on this website is owned by the Centre for Emotional Health, Macquarie University or, where indicated, by a third party.

Reproduction of this content is subject to the provisions of the Australian Copyright Act 1968 (Cth). Unless otherwise stated, material from this site should not be reproduced without prior written permission from the copyright owner (which may be Macquarie University or a third party), except for limited uses permitted under the Australian Copyright Act 1968 (Cth).

In the first instance, requests for permission to use content owned by Macquarie University can be addressed to the Executive Information Policy Officer on copyright@mq.edu.au or by mail.

Executive Information Policy Officer
Macquarie University Library
Level 4, 16 Macquarie Walk
Macquarie University, NSW 2109, Australia

Where copyright is owned by the University, all content that is copied and re-used from this website should be attributed to Macquarie University as the copyright owner.

Macquarie University has used reasonable efforts and sought to ensure that the information published on this website is accurate, complete, and up to date at the time of publication. However, the University provides the information "as is", and gives no warranty and makes no representation regarding its accuracy, reliability, completeness or currency. To the extent permitted by law, the University excludes all liability, including liability for negligence, for any loss or damage arising from direct or indirect reliance on the information contained in this website, or from any access to the server.

The University reserves the right to change the material on its website at any time without notice.

Macquarie University will use reasonable efforts to ensure the availability and integrity of its ICT resources, but cannot guarantee their availability, viability or that they are free from defects including viruses. All access to and use of this website and its information is at the user's sole risk.

To assist users, the University has at times included links to third party websites and resources on this site. The University is not responsible for the condition or content of that third party material and does not endorse, approve, or recommend the content or the providers of those third party websites and resources.

Macquarie University reserves the right to make changes to these terms and conditions at any stage. As part of our ongoing commitment to privacy and client experience Macquarie University will make reasonable efforts to notify all users with an active user account of any changes to these terms and conditions and the Privacy Statement.